At WP Engine, our core values have always guided our mission. One of our core values is to continue to be customer inspired in everything we do. We choose to build long-term relationships that help our customers succeed and aim to surprise them with our service, expertise and transparency.
It’s great to be recognized again for the hard work and dedication of our customer support team. silver stevie award For sales and customer service. WP Engine won its first Stevie Award in 2015. This is the Bronze Award for Customer Experience.
Since then, he has won over ten Stevie Awards. Each one is a testament to the important work of a customer support team member. Members of our customer support team work around the clock to improve the experience of those who choose to work with us.
Last week, Stevie’s finalists were honored at a banquet at Caesars Palace in Las Vegas, Nevada. Bob Beltran, his VP of Technical Support at WP Engine, was in attendance along with several of his other WP Engine employees to accept the award on behalf of WP Engine.
![WP Engine's vice president of technical support, Bob Beltran, says WP Engine's customer support team has won a Silver Stevie Award, with some of his senior support leaders lining up](https://wpengine.com/wp-content/uploads/2023/03/stevies-retouch-1024x648.jpg)
“We take great pride in being inspired by our customers at WP Engine. This award is a great way to prove all the hard work our customer support team does 24/7.” Bertrand said.
“We are honored and privileged to help our customers achieve success with WordPress. We are extremely excited that our team continues to receive such prestigious recognition from the Stevie Awards.” .”
![WP Engine attendees stop for a photo at the Stevie Awards Dinner in Las Vegas](https://wpengine.com/wp-content/uploads/2023/03/PXL_20230304_014440909-1024x780.jpg)
Represented by Stevie 8 different categories of awardseach intended to recognize excellence within a particular business aspect or geographic area.
The annual sales and customer service awards are an opportunity to specifically “recognize the achievements of contact center, customer service, business development and sales professionals around the world.”
Judging for this year’s awards Conducted by over 170 professionals worldwide, candidates were classified into seven professional judging categories. Each entry was then shown and he was rated on a scale of 1-10 by five or more judges. to win the silver awardentries had to achieve an average score of at least 8.
Regarding WP Engine’s submission, the judges delivered many compliments. “This entry clearly demonstrates the team’s commitment to success and customer-focused initiatives.”
If you’re interested in joining our award-winning customer support team, check it out our career page For open roll. Isn’t it Texas? no problem! Our employees are located all over the world and our support his professionals earned this Stevie award in an almost entirely work-from-home environment.