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When it comes to managing tenants and real estate, we want to ensure efficient management. This not only helps keep your business organized, but it also helps foster good working relationships with your renters.
Luckily, you are not alone in managing your real estate business. Property management software can help you foster positive landlord-tenant relationships and streamline how you manage your property.
1. Screen Tenant
Finding and screening tenants is an important step in managing a rental property. So you have to make sure it’s done properly. Luckily, property management software can help manage every step of the process, from prequalification to application to complete background reporting.
Information is collected and stored in a central location when you use prequalification, application, and tenant screening within the app. Using property management software to conduct a background check provides credit, crime and eviction reports. You can then take a closer look at each application to determine which renters are fully eligible for your rental property based on your credit score, income, pets, and other requirements.
2. Construction of tenant database
With multiple tenants, it can be difficult to keep track of who lives where, who is paying how much, and who owes money. Using property management software can be very helpful when building a tenant database that manages all this information and makes it accessible at a glance.
Another benefit is leasing and document storage for tenants. Especially if you are using cloud-based software, you can use your asset management software to upload electronic documents and store them in the app so they are always readily available. Property management software also allows you to send these documents electronically to tenants, who can also store the documents in their tenant apps.
This keeps your business orderly, so you can stay focused on managing your rental property without chasing down tenant information or searching through paper rental agreements.
3. Onboard Tenant
When it comes to tenant onboarding, check the property and lease rules to make sure your tenant understands their responsibilities for the rental.
Of course, when tenants sign the lease, they might think they’ve read the lease. However, we recommend discussing your tenant’s specific obligations, such as mowing the lawn or making sure trash is taken out on trash day. Discussing property rules and contracts with tenants will ensure that both parties understand who is responsible for various aspects of property maintenance.
Additionally, clarifying these responsibilities is a great way to build a professional relationship with renters while also showing them that you have the ability to communicate.
4. Connect to your tenant
Landlord-tenant relationships are often strained when there is a miscommunication. Thankfully, property management software can be a great asset in ensuring tenant communication after the initial tenant onboarding process. Property management technologies typically come with features that can be used to notify tenants, such as push (in-app) notifications or email notifications.
These notices help you communicate the information you need to your renters. For example, if a tenant submits a request to fix a water leak, your asset management software can notify them in-app and by email when maintenance is due to fix the issue. The software can also be used to send notifications such as automatic rent reminders, reducing the chances of tenants forgetting to pay their rent on time.
5. Help tenants pay rent efficiently
Collecting rent can be chaotic and difficult. One tenant may want to pay with cash, another with a check, and another with an app. Luckily, property management software can accommodate any rent payment setup. Yes, even for cash paying tenants.
Property management software can partner with companies like Chime, which allow you to create accounts, deposit cash at many in-person locations, and send payments via tenant apps. In addition, you can also give your tenant the ability to pay with his ACH and cards to accommodate all types of payments.
6. Report on-time rent payments
Some property management software has features such as credit reporting features that allow landlords to report to credit bureaus that they have paid their rent on time. This helps build and improve your credit score, which is important for many renters in today’s society.
This is a great incentive for tenants to pay their rent on time, and it also provides advanced features that tenants cannot access except through their property management system.
7. Get renter insurance
Another important benefit that property management software can provide tenants is renter insurance. Many tenants do not feel the need to purchase renter’s insurance because they misunderstand that landlord’s insurance covers damage or theft of their belongings and liability issues.
However, it is important to explain that renter insurance is necessary for tenants to protect their belongings and personal liability for their rental. Luckily, property management software allows renters to purchase renter insurance directly on the app, making it easy to get coverage for their belongings.
8. Manage maintenance and repair requests
Another major hurdle facing landlord-tenant relationships is maintenance. When tenants notice a problem, they want an easy way to contact them about how to fix it. Property management software is effective in that it provides a way for tenants to send maintenance requests directly to you via the app. You can then decide on the next steps to fix the repair.
From your side, you can easily assign repairs to maintenance personnel or handle repairs yourself. You can also use the notification feature above to let your tenant know when the issue is resolved.
9. Improving tenant management with property management software
Leveraging technology to manage your rentals not only helps you streamline and organize your business, but it also provides your tenants with many benefits of using technology. Property management software can also be used to improve the rental experience for tenants. This may include various options such as rent payments, credit reporting, renter insurance, maintenance requests, etc.
Overall, property management software is an effective solution that you can use to manage your tenants and property portfolio. even better? RentRedi has property management software that is free for BiggerPockets Pro members and you can sign up directly from their Pro page. Manage an unlimited number of tenants and properties, collect rent, screen tenants, list properties, sign leases, and process repairs all in one app. If you’re not a BiggerPockets Pro member, sign up for all the additional content, advice, and products you can use to manage your entire real estate experience.
This article is provided by RentRedi
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RentRedi is a modern, end-to-end property management software that is transforming the real estate and rental property industry.
RentRedi empowers over 15,000 landlords with online rent collection, tenant screening, listing on Zillow and Realtor.com, signing leases, maintenance and accounting, and for unlimited properties, tenants and teammates. offers simple and easy web and mobile apps.
Tenants can use RentRedi’s easy-to-use mobile app to pay rent, set up automatic payments, report rent payments to TransUnion, pre-screen and sign leases, and submit maintenance requests.
Note by BiggerPockets: These are opinions written by the authors and do not necessarily represent the opinions of BiggerPockets.